Frequently Asked Questions

We've curated detailed responses to the most common questions. Dive in to resolve your queries quickly and efficiently, and enjoy the confidence of being well-informed.

What's your best selling scent?

Room & Linen Spray

Is it pet-friendly?

All our products are pet-friendly, non-stain and non-toxic. Just make sure not to spray it directly to our furbabies.

Is it safe for babies & pregnant women?

Yes, our products are carefully formulated to be safe for both babies and pregnant women. We use high-quality, non-toxic ingredients to ensure the safety and well-being of you and your loved ones. However, if any symptoms persist, please consult your doctor. Note that babies have more sensitive lungs, so it’s always best to use fragrances with caution around them.

How to return/refund damage or missing item?

Your satisfaction is our priority. We will fully refund your order for any damaged items. If an item is missing, please send us a message, and we'll promptly deliver the missing item.

Is same day delivery available?

Yes, we offer same-day delivery within Metro Manila via Lalamove or Grab. Please note that the transaction must be paid through bank transfer or money remittance, and the delivery fee will be covered by the buyer.

Are your containers sustainable?

Yes, the bottles and glass container (hanging diffuser) made of recyclable materials. Please check your local recycling guidelines to ensure proper disposal.